Benefits of Cloud Business Software for Small Business’

31 December 2012

How Small Businesses Can Benefit From Using Software As a Service

Cloud computing can take a number of forms depending on the nature of the service that is being provided to users through the Internet. Software as a service is one of the most popular forms of cloud computing, being setups where users access the software stored on remote servers using clients. Such services tend to be superior than their in-house counterparts for fulfilling small business needs.

Here are some of the benefits that small businesses can gain from switching over to cloud-based services:


Software as a service is much more accessible than in-house solutions because users can connect to the remote servers so long as they have a computing device capable of connecting to the Internet. Furthermore, those computing devices do not need to be particularly powerful because the bulk of the processes tend to be handled by those same servers. As a result, small business employees can continue using their services from almost any place and at almost any time.


In-solutions to business software requires the small business to purchase expensive computer equipment, set it up, and then find someone to manage the system over time. Depending on if the business chooses to hire a dedicated IT administrator or simply hands the responsibilities to a current employee, management and maintenance can be not only costly but also detract from other internal processes. In contrast, software as a service is set up so that the service provider takes care of both problem while also granting the business the degree of control that it desires.


Not only are cloud-based servers hard to bring down individually due to the resources devoted to their protection, but cloud-based services are also more resilient and reliable. Cloud-based software is hard to bring down because said software tends to be hosted on multiple servers stored at protected facilities. As a result, even if one server goes down, the other servers will take up the burden and let users continue using the software.


In-house solutions tend to be limited in the services that they can provide to small businesses. As a result, if those businesses grow over time, they need to purchase more equipment to accommodate that growth. In comparison, changing resource usage while using cloud-based software is as simple as contacting the service provider and requesting the change. Most service providers are already capable of accommodating the demand and can make the change in very little time.


Customer service is the last big advantage that cloud-based software as a service has over in-house solutions. Small businesses that find themselves in trouble while using cloud-based software can contact their service providers to get immediate assistance, while those using in-house solutions need to contact the software maker, who may or may not be able to help depending on the hardware being used.


Of course, it is important to remember that each small business is unique, meaning that software as a service might not be the most suitable solution under all circumstances. However, the small businesses that are better off using one of the alternatives to software as a service are the exceptions that prove the rule.

1 Comment

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