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How to Create a Government Gateway User ID

Originally published: 15 May 2020 | Last updated: 4 September 2025

A Government Gateway user ID is a 12-digit identifier essential for accessing secure UK government services online, including the HMRC portal. This ID, combined with a password, enables individuals and businesses to manage tax affairs, check financial data, and interact with other government services quickly and securely.

In this comprehensive guide, we’ll walk you through the process of creating a Government Gateway user ID step-by-step and provide additional tips to ensure a smooth setup experience.

What is a Government Gateway User ID?

The Government Gateway user ID is part of the UK government’s secure authentication system, designed to provide access to various online services, including:

• HMRC Services: Submitting tax returns, managing VAT, and tracking PAYE.
• Pension Information: Accessing personal and state pension details.
• Universal Credit: Checking benefits and other support services.

Having a Government Gateway account is crucial for individuals, sole traders, and businesses that need to stay compliant with government regulations.

Why You Need a Government Gateway User ID

If you need to:

• File a self-assessment tax return.
• Register for VAT or submit VAT returns.
• Apply for tax relief or grants.
• Access your employment history or personal tax account.

Then, creating a Government Gateway user ID is the first step to ensuring you can interact with the UK government’s secure online systems.

Step-by-Step Guide: How to Create a Government Gateway User ID

Follow these simple steps to set up your Government Gateway user ID:

1. Visit the Official Website
   Head to the Government Gateway registration page.
2. Provide Your Email Address
   Enter a valid email address that you can access immediately.
3. Confirm Your Email Address
   • Check your inbox for a confirmation code.
   • Enter the code on the website to verify your email address.
4. Enter Your Full Name
   Provide your first and last name as requested.
5. Create a Secure Password
   • Choose a strong password with at least 8 characters, including letters, numbers, and symbols.
   • Store your password in a safe place.
6. Set Up a Recovery Word
   A recovery word acts as an extra layer of security, helping you recover your account if needed. Pick a word you can easily remember but isn’t too obvious.
7. Receive Your Government Gateway User ID
   Once completed, your unique 12-digit user ID will appear on the screen. Save this number securely for future reference.

Tips for a Smooth Registration Process

• Double-Check Your Information: Ensure all details, including your email and name, are correct before proceeding.
• Save Your Credentials: Write down or securely store your user ID, password, and recovery word.
• Keep Your Email Accessible: You may need it to confirm or reset your account in the future.
• Follow Security Guidelines: Avoid using weak passwords or sharing your recovery word with others.

What to Do If You Forget Your Government Gateway User ID

If you misplace your user ID, you can recover it by:

1. Logging into the Government Gateway.
2. Choosing the “Forgotten User ID” option.
3. Following the prompts to verify your identity using your registered email or recovery word.

Common Questions About the Government Gateway User ID

1. Can I create multiple user IDs?

Yes, but it’s recommended to have only one per individual or entity to avoid confusion.

2. Is the Government Gateway the same as HMRC?

No, the Government Gateway is the authentication system, while HMRC is a specific government department that uses it.

3. Is there a fee to register?

No, creating a Government Gateway user ID is free.

Additional Notes

• UK-wide process: The steps to create a Government Gateway user ID are the same in England, Scotland, Wales, and Northern Ireland. There are no regional differences.
• Identity verification: While creating your ID provides you with login credentials, you may need to complete an additional identity verification step before using certain services (for example, submitting a Self Assessment tax return). This typically involves providing details from documents such as your passport, payslips, or P60.
• Individuals vs businesses: The setup process is identical. The difference comes afterwards, when you link services. For example, individuals may add Self Assessment or access their personal tax account, while businesses can register for PAYE, VAT, or Corporation Tax.

Final Thoughts

Creating a Government Gateway user ID is a straightforward process that unlocks access to essential UK government services. Whether you’re an individual filing a self-assessment tax return or a business managing VAT, having this ID is indispensable.

Follow the steps outlined in this guide, and you’ll be ready to navigate the government’s secure online services with ease.

Need Help?

If you have any questions or need further assistance, visit our Contact Us page. Our team at Green & Co Accountants and Tax Advisors is here to help you manage your taxes and business needs efficiently.